I didn’t paid last month CC bill ?
Today I received my monthly credit card bill as usual, what make me shocked is the bill doubled from my regular payment. Later I found that it include last month bill but… how could this happen I always paid my dues on time.
My emotions tickling me to contact their Customer Service to make this problem straight. Before I do that, I checked my transactions via internet banking. There were said that I didn’t made CC payment transaction last month.
I starting to remember what I was doing last month… still what in my mind that I already paid that bill.
Since the facts said contrary and I don’t have proof to justify my opinion reluctantly I try to accept this as my fault. This mean I must pay the bill double and I don’t like it though.
Well… may be if you ever be in the situation like this, first try to collect the proofs to backup your opinion before you try to talk to their customer service. If you on the right side, you must fight your rights to the end.
What an unpleasant experience on my weekend.
